Charissa Holland

Senior Onboarding Consultant & DISC Behavioural Profiling Expert

Charissa Holland is a seasoned professional with nearly two decades of expertise in DISC behavioural profiling, helping small to medium businesses in Australia build high-performing teams through insightful workshops and assessments. Based in Brisbane, Queensland, she combines her passion for people development with practical IT solutions as Director of First Impressions at beeconnected I.T. Solutions, a family-run firm serving SMBs since 2008 [LinkedIn Profile](https://www.linkedin.com/in/charissaholland). For 18 years, Charissa has 'lived and breathed' DISC, a tool based on psychologist William Marston's model that categorizes behaviours into Dominance, Influence, Steadiness, and Conscientiousness. She facilitates engaging workshops—virtual or on-site, lasting 60 minutes to 3 hours—that deliver actionable insights into team dynamics, communication preferences, and conflict resolution [Impact Persona](https://www.impactpersona.com.au). Her approach demystifies why friction arises over small issues or motivation falters, empowering leaders to adapt their style for better collaboration. Clients rave: 'The DISC workshop helped me understand in 2 hours what I hadn’t figured out in 6 months' [LinkedIn About](https://www.linkedin.com/in/charissaholland). Charissa's career spans diverse roles, from HR Administrator at a mid-tier accounting firm to Student Services Team Lead at Harvest Education Technical College, and earlier positions in Asia with Europtronic and UPT Crypson. Certified as a DISC Consultant since 2008 by PeopleKeys, she tailors solutions for industries like recruitment, finance, and aged care [LinkedIn Experience](https://www.linkedin.com/in/charissaholland). Through Impact Persona, her venture offers affordable, in-house designed DISC reports—three times cheaper than traditional ones— including candidate profiles for recruiters, team dynamics reports, and job seeker summaries [Impact Persona Services](https://www.impactpersona.com.au). At beeconnected, she contributes to IT services like Microsoft 365 support, network configuration, and disaster recovery, ensuring tech aligns with business growth [LinkedIn About](https://www.linkedin.com/in/charissaholland). Her work emphasizes practical, people-first frameworks, blending behavioural science with real-world application to foster trust and performance. Whether onboarding teams or resolving conflicts, Charissa equips leaders with tools for lasting impact, making complex insights accessible and transformative.

Key Insights from Charissa Holland

for the past 18 years I have lived and breathed DISC behavioural profiling

— Charissa Holland on Long-term DISC Mastery

The DISC workshop helped me understand in 2 hours what I hadn’t figured out in 6 months

— Charissa Holland on Client Impact

DISC gives your team the tools to thrive together

— Charissa Holland on Team Performance

3x cheaper than traditional DISC profiles

— Charissa Holland on Affordable Expertise

Notable Quotes from Charissa Holland

"The DISC workshop helped me understand in 2 hours what I hadn’t figured out in 6 months."

— Charissa Holland

"It helped me approach certain people differently, and it’s made a huge difference in how we work together."

— Charissa Holland

"DISC behavioural profiling is a game-changer for decoding communication styles, strengthening teamwork."

— Charissa Holland

Frequently Asked Questions about Charissa Holland

What is DISC behavioural profiling?

DISC is a model developed by psychologist William Marston, assessing four traits: Dominance (results-oriented), Influence (people-focused), Steadiness (team player), and Conscientiousness (detail-oriented). Charissa uses it to reveal natural behaviours vs. adapted styles under pressure, aiding communication and conflict resolution. It's not about intelligence or values but observable preferences, perfect for workshops and hiring [Impact Persona](https://www.impactpersona.com.au).

How can DISC improve my team's performance?

Charissa's workshops identify why friction occurs, teaching adaptation to styles for better motivation and collaboration. Team reports summarize group make-up, while individual profiles highlight strengths. Clients report faster resolutions and stronger trust, ideal for leadership, sales, or remote teams [LinkedIn](https://www.linkedin.com/in/charissaholland).

What services does Impact Persona offer?

Affordable DISC reports: individual profiles for growth, candidate versions for recruiters with interview insights, team dynamics workshops/reports, and job seeker summaries. All in-house designed for simplicity and engagement, 70% more cost-effective [Impact Persona](https://www.impactpersona.com.au).

What is Charissa's role at beeconnected I.T. Solutions?

As Director of First Impressions, she supports SMBs with IT solutions like remote support, Microsoft 365, cloud storage, security, and backups. This complements her people expertise, ensuring tech supports team productivity [LinkedIn](https://www.linkedin.com/in/charissaholland).

Charissa Holland — Areas of Expertise

  • DISC Behavioural Profiling
  • Team Dynamics Workshops
  • Leadership Development
  • Recruitment Assessments
  • IT Support for SMBs
  • Communication Training
  • Guest joining the show; speaker label 'Charissa'; also referenced as 'Carissa Holland' in transcript

Charissa Holland — Signal Brief

Signal Score: 2/100

Generated 2026-04-16T01:26:57.210Z